My Learning

My learning is where you take the learning your organization gives you in AccessPoint Learning: your learning paths, the modules in them, the modules anyone may take, and — if you mentor someone — the conversations waiting for you.

Open it from the Training hub → My training, or from My Day under Assigned to you. Its Help opens this page.

People who use AccessPoint only to learn — they hold no role and no casework — open AccessPoint straight on My learning, with Open the Training hub to reach the rest of training.

Your Learning Paths

Each learning path assigned to you — by a training lead, or by an audience rule — shows:

• its status: Assigned, In progress, Review needed, Done or Expired;
• how many items you have done;
• its due date, and Overdue — it was due once it has passed;
• Valid until or Expired, for a learning path whose completion lasts a set time.

Under it, each module is listed at the version you were given, with its steps done, its estimated minutes and Start, Continue or Review. Show the other items lists the path's other items — first tasks, training cases, help pages, notes and links (see Learning Paths).

Finished learning paths are under Finished.

A Module You Already Finished Elsewhere

A module you already finished in another learning path counts here too, at the same version and for as long as that completion is valid (not expired, revoked or waiting for a review after a change). It shows as done with Done in your learning path — it counts here too., and you are not asked to do it again. The player says so too; going through it again is up to you.

A learning path whose every module you already finished is marked done the next time you open My learning, and its completion record names where each module came from.

If the completion a module came from is later revoked, the completion records that counted it are marked Review needed for your training lead to decide on. Nothing is removed by itself.

Earlier Cycles and Renewals

When you completed a learning path before — and it then expired, was renewed, or a module changed in a way that matters — the earlier completions are listed under the learning path, collapsed. Each shows when it was completed, on which version, until when it was valid (or that it expired or was revoked), whether a module changed since, and the modules at the versions you did.

A learning path whose completion lasts a set time is renewed before it runs out. From 30 days before its last valid day you are enrolled again, and the card says Recertification: complete this learning path again by to keep your completion, with what is asked again:

• Checks, Decide steps and acknowledgements are asked again, even on a module version you did before.
• What you read carries over. Read, Look, Link and File steps (and Exercise, Do, Guide me, Talk to and Reflect steps) already done on the same module version stay done — for as long as your organization keeps training progress.
• A module that changed since is a new version, so everything in it is asked.

When a module is published as a material change, everyone whose completion covers an earlier version is enrolled again with 14 days to review the changed module. The modules that did not change stay done.

Browse

Browse lists the modules your organization opens to everyone. Take any of them when you like; they are not assigned to you.

Waiting for You (Mentors)

A Talk to step asks you to talk with the learning path's mentor about a topic. If you are a mentor, Waiting for you lists the Talk to steps waiting for your confirmation: the learner, the learning path and module, and the topic.

Once you have talked, select Confirm. You never see the learner's notes or any other step. A learner may also mark the step done themselves; it then leaves your list.

The Module Player

Opening a module shows its steps in an outline, each with a tick when done, beside the current step.

• Back and Next move between steps, and Finish ends the last one.
• The player opens where you left off. Nothing moves on by itself: you decide when to go to the next step, and a screen reader reads the progress line ( of steps done).
• The module is shown in your language or — if it is not written in it yet — in its default language, with a note saying so.
• A Guide me step starts its tour and brings you back to the module when the tour ends.
• A step that needs a module your organization does not have says so and does not count.

Exercise Steps

An Exercise step's Open in Lab mode opens its training case in Lab mode. When you come back, the step is ticked once the case's guide is complete — AccessPoint checks this; you cannot tick it yourself.

If the step has a model answer, it appears under the step only once AccessPoint sees your training case finished by its guide. Ticking the scenario off yourself is not enough. Beside it, Open my training case in Lab mode opens your own case again: its timeline is your step-by-step account to compare with the model answer. If your training case is no longer there — removed, or the training copy refreshed — Lab mode offers to start it again. The training case's own guide shows the same model answer when you finish it (see Training Cases).

An exercise from a training provider's private pack is marked Lab only: in your real work you see only its title and Open in Lab mode.

Checks

A Check asks one to ten questions — one right answer, several, true or false, or putting things in order (you give each item a number; nothing is dragged).

1. Answer every question.
2. Select Check my answers. AccessPoint grades the answers itself: a question counts only when it is exactly right, and the score is the share of questions right.
3. The result shows each question with your answer, the right answer and the author's feedback, and a screen reader reads it out.
4. Try again gives the questions in a new order.

Once you pass, the result stands: You passed this check with % on . A check has no time limit. If the attempts allowed are used up without a pass, the check says so, and the person who assigned your training can give you more attempts.

Decisions

A Decide step gives you a short fictional case. Choose and write your reasons, then select Submit my decision. The decision is final for that module version. Only then does the model answer appear, beside your own decision — and again whenever you reopen the step. Nobody else ever sees your decision.

Acknowledge and Reflect

• An Acknowledge step asks you to confirm a statement, such as having read the policy in a File step. I confirm records the statement, with the file and the module version, on your completion record.
• A Reflect step asks you to write a private note. It counts as done when you save it, and nobody else ever reads it.

Your Certificates

A learning path can offer a certificate when you complete it. Under My learning → Your certificates, each completion that qualifies shows Get the certificate.

1. Select Get the certificate.
2. Confirm the name to print. It is filled in from your organization's directory, and you can change it — a directory name often carries a department you would not print. You confirm it once; it cannot be changed afterwards.
3. The certificate is printed in the language you are using at that moment.
4. Download certificate gives the PDF whenever you need it — the same file every time.

A certificate shows your organization's name, the printed name, the learning path and its version, the modules and versions completed, the day completed, Valid until (or Does not expire), the day issued, and a verification code with the address that opens it.

A completion qualifies only when every required check, exercise and real task in it was verified by AccessPoint — a check passed, a training case whose guide was completed by what you did, a real task AccessPoint saw done. A training case finished with a step ticked by hand means no certificate for that completion.

Verifying a Certificate

Anyone signed in to AccessPoint in your organization can check a certificate: open My learning → Verify a certificate (or the address printed on the certificate) and enter the code. AccessPoint shows only what the certificate prints and whether it is Valid, Expired, Revoked on , or no longer held (its record's retention period has ended). A wrong code shows only that no certificate has it.

Verification works only inside your organization: people outside it cannot open AccessPoint, and there is no public verification page.

Notices

When a learning path is assigned to you, by a lead or a rule, you get a notice — in AccessPoint's feed, by e-mail and, in AccessPoint for Microsoft 365, in Teams where your organization allows it. Then you get a reminder three days before the due date and one overdue notice. A learning path that needs review or is renewed has its own notice. Hosted AccessPoint does not send notices to Teams.

Your organization can change the wording of these notices under Settings → Notifications.

Hidden Coaching

Show the coaching I hid again brings back the How we decide panels you hid.

What Is Recorded About You

AccessPoint records whether each step is done, when, and how it knows (checked by AccessPoint, confirmed by your mentor, or your own statement). It never records how long you spent, clicks, scrolling or which step you opened. Your decisions and Reflect notes are private to you. See AccessPoint Learning and Employee Monitoring for the full account, including who sees what.

Editions

My learning, the module player, the jurisdiction packs' modules and learning paths and completion records are part of the core product in both AccessPoint for Microsoft 365 and Hosted AccessPoint. Checks, decisions and certificates need the AccessPoint Learning module: every AccessPoint for Microsoft 365 marketplace plan includes it, and in Hosted AccessPoint it is the AccessPoint Learning add-on. Without it, such a step shows as available with the AccessPoint Learning module and does not count toward finishing the module, and a certificate already issued can still be verified.

Related Pages

• Learning Paths — what a learning path holds, and assigning one.
• Completion Records and Team Progress — your completion records and what a lead sees.
• Training Cases — the practice cases behind Exercise steps.
• How We Decide — the coach whose Learn more opens modules.
• Training Hub — where My training opens.