How to do the Report incidents step on My Day: report a possible privacy incident quickly with the Report incident dialog.

Last updated: October 20, 2026 by Steve

Get Started: Report an Incident

The Report incidents topic on My Day is for front-line staff who may need to report that something has gone wrong with personal information. Reporting is meant to be quick.

Report an incident

  1. From the Incidents dashboard, choose Report incident.
  2. Pick an Incident type if more than one is offered.
  3. Enter a Title. A Description is optional.
  4. Set Discovered on. It defaults to today and cannot be in the future.
  5. Optionally add a cause, the privacy subject involved, the number of affected individuals and the categories of personal information.
  6. Select Report incident.

The incident is created as Active and the privacy team takes it from there. Nothing you enter is final, since every field can be edited later. If you are unsure of a detail, report what you know.

Guide me, Practise and Mark complete

Each step in the Get started group on My Day has one main action and two icons.

  • Guide me (the training icon) highlights the real control on the real screen in at most four short steps. The control stays usable, Tab reaches it, and Escape closes the tour. Guide me never opens a case for you. See Guide me.
  • Practise appears on steps that have a training case. It opens train mode, where you work on fictional cases and nothing is sent, delivered or published. See Train mode.
  • ? opens this page. Mark complete ticks the step when you have already done it another way.

A step ticks itself when you do it for real. Practising in train mode ticks only the Practise steps. For the whole group, see Get Started.

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