Settings → Audits → Root-cause categories — the list findings are classified by, with names in each language, order and Active.

Last updated: October 20, 2026 by Steve

Audit Root Causes

Settings → Audits → Root-cause categories holds the root causes that audit findings are classified by. Each finding records one in its root cause part, and the Audit Findings report breaks findings down by it.

The root-cause categories

The Baseline List

The Universal baseline ships:

  • Governance and accountability
  • Policy or procedure
  • People and training
  • Process design
  • Technology
  • Third party
  • Resourcing

Editing the List

Like other choice lists in Settings, each category has:

  • A name in each language.
  • A position, set by dragging.
  • An Active setting.

Use the list to match the way your organization talks about causes, so that the root-cause breakdown in the reports reads in your terms.