Add your organization's practice to a jurisdiction pack's module without copying it — blocks before or after a step, notes inside a page, and re-anchoring.
Last updated: November 10, 2026 by Steve
Our Practice on Pack Modules
Your jurisdiction packs can ship modules and learning paths for AccessPoint Learning, in the languages the pack offers. Our practice lets you add your organization's own practice to a pack module — who to ask, your template, your examples, your risk appetite — without copying the module, so the pack can keep bringing you new versions.
The editor's Help opens this page.
Pack Modules and Learning Paths
A pack module is read-only, so a pack update can bring a new version without overwriting your work. A correction is always a new version. A pack's learning path is read-only too, but its audience rules are yours.
The Universal learning pack, for example, provides:
- How we handle a request: the basics — a five-minute module, open to everyone in Browse, and the learning path that holds it;
- five learning paths for every jurisdiction, in all eleven languages:
| Learning path | For | Due | Certificate |
|---|---|---|---|
| Searching for records | Custodians — a good audience is first time as a custodian | 5 days | — |
| Signing a response | Senior officials | 14 days | — |
| PIA practice | Privacy officers | 30 days | Yes |
| Responding to a breach | Privacy officers and breach teams | 30 days | Yes |
| Your access and privacy duties | Everyone — valid 12 months, renewed automatically | 30 days | Yes |
Each of these learning paths suggests who it is for. A suggestion enrols nobody until a training lead switches it on (see Audience Rules). Jurisdiction packs add courses of their own — for example the PIA course for federal institutions in the Canada federal pack. Re-apply a pack to receive its newest modules and learning paths.
PIA practice is an introduction: your organization can add its own template, examples and risk appetite to it with Our practice.
Pack content is a starting point built from public information about the legislation, not legal advice. Your legal counsel validates and adjusts it — and Our practice is where your organization's adjustments reach the people who learn.
Adding Your Practice
- In the Studio, find the pack module on the Modules tab.
- Select Our practice on its row. The editor shows the pack's steps, read-only.
- Add blocks of your own:
- Add our practice before or Add our practice after a step adds a step of your own, of any kind the Studio offers;
- on a Read step, Add a note inside adds a callout — tip, caution, the law or our practice — written in the page editor.
- Save the block.
Learners see your blocks marked Your organization.
A block is checked like a step when you save it (alternative text, links, files). A refused save lists what to fix.
Switching Blocks On and Off
- Authors (Author learning content) write blocks. People who manage training (Manage training) switch them on and off.
- A new block starts off, unless a training lead ticks Switch it on when it is saved.
- Changing a block that is on shows to learners as soon as you save. The editor warns you first: This block is switched on: your changes show to learners as soon as you save.
When a Pack Update Removes a Step
When a pack update removes the step a block was attached to, the block is kept and listed apart ( of your blocks lost their step). It is hidden from learners until you Re-anchor it to another step or delete it.
Previewing
Preview as learner shows the module with your blocks. Blocks that are still off are shown as they will look once on.
Copy Instead?
If you would rather change the pack's own steps, Make a copy in the Studio turns the pack module into one of your own. A copy no longer receives the pack's updates, so prefer Our practice when your additions fit around the pack's steps.
What You Need
Your blocks on pack modules need the AccessPoint Learning module. Every AccessPoint for Microsoft 365 marketplace plan includes it; in Hosted AccessPoint it is the AccessPoint Learning add-on. The pack modules and learning paths themselves are part of the core product in both editions, and people take them without the module.
What Is Recorded
The audit ledger records each change to your blocks on pack modules — the facts, never the text you wrote.
Related Pages
- AccessPoint Learning Studio — writing your own modules.
- Learning Paths — what a learning path holds and its settings.
- Audience Rules — switching on a pack's suggested audience.
- Coach Notes — your practice beside each decision in How we decide.
- Configuration Packs — applying and re-applying jurisdiction packs.