What's new in AccessPoint

Hosted AccessPoint, AccessPoint Learning and rolling releases.

• Hosted AccessPoint — the full product run for you by Realizer: sign in with a Microsoft account and start the same day, on plans from free.
• AccessPoint Learning — How we decide coaching beside twelve key decisions, your own modules in the Studio, learning paths by audience, checks and certificates.
• Lab mode — train mode, renamed: in its training cases the people around the trainee answer as the scenario scripts them.
• Rolling releases — answer a request in numbered releases, each recording exactly what went out, with instalments and corrections.
• Settings that change on a date — a regime transition switches itself on, such as Nova Scotia's new Act on 1 April 2027.
• Read-only, never stopped — when a subscription lapses, every record stays readable and exportable.
• A guided welcome for newcomers, redaction discussion for advisors and reviewers, and your choice of AI models: Realizer's recommended ones or your own Azure deployments.
• 145 jurisdiction packs — Jersey, Guernsey, the Isle of Man and Gibraltar added.

The public portal, online payments and repository connectors.

• A public request portal — guided request forms, a status page the requestor can reply from, secure delivery of releases and a public reading room.
• Online fee payments through your own payment provider.
• Repository connectors — records from GCdocs and OpenText Content Server, Hyland OnBase, Laserfiche, Axon Evidence, file shares, CMIS repositories, SQL databases, Azure Blob storage and MCP search servers.
• AccessPoint's own document engine — documents converted, previewed, edited and redacted in the browser.
• Requests — due dates always calculated, with a recorded received-date correction; follow-up rules and statutory waiting periods.
• Privacy — DPIA validation and the regulator consultation; privacy audits and regulator reviews; the privacy program hub and discovery surveys.
• Case archiving and preservation holds; accessible response packages; new video and audio marking tools and audio description.
• Signed releases you can verify before you install them, and the foundation for serving several organizations from one deployment.

Video and audio redaction, and a published accessibility report.

• Video and audio in the same case workspace, review and redaction model as documents.
• A new document viewer, and redacted previews flattened when downloaded.
• Accessibility — a WCAG 2.1 AA remediation and a published conformance report.

One version across the platform.

• The 2.x line — the API, SharePoint package, Teams app and developer tools on one version number.
• Case-matched roles — a role can grant access to the cases that match a rule, and nothing else — with a full security remediation.