Calendars — business-day calendars with weekend days, jurisdiction, and statutory holidays that drive due-date math
Last updated: July 12, 2026 by Steve
Calendars
Calendars define what counts as a business day for your office — the weekend days and statutory holidays AccessPoint skips when it calculates dates. All due-date math in the system is fed by these calendars.
(screenshot placeholder — capture: the Calendars panel showing the weekend-day selection and the statutory holiday list)
Where to Find It
Open Settings from the app toolbar and choose Calendars in the Foundations group.
Settings
| Setting | What it does |
|---|---|
| Weekend days | The days of the week that never count as business days. |
| Jurisdiction | The jurisdiction the calendar applies to. |
| Statutory holidays | The holiday dates excluded from business-day counting. |
How Calendars Drive Due Dates
Calendars feed all due-date math in AccessPoint:
- Request deadlines — a request type whose date calculation method is business days excludes weekends and holidays when computing the due date, using the calendar configured here.
- SLA targets — SLA targets are expressed in business days, so the same calendar governs how they are counted.
Tips
- Configuration Packs can seed calendars for your jurisdiction along with request types, statuses, and templates — import a pack first, then adjust the details as needed.
- Keep the statutory holiday list current: due-date math only excludes holidays that are recorded here.