Calendars — business-day calendars with weekend days, jurisdiction, and statutory holidays that drive due-date math
Last updated: October 20, 2026 by Steve
Calendars
Calendars define what counts as a business day for your office — the weekend days and statutory holidays AccessPoint skips when it calculates dates. All due-date math in the system is fed by these calendars.
Where to Find It
Open Settings from the app toolbar and choose Calendars in the Foundations group.
Settings
| Setting | What it does |
|---|---|
| Weekend days | The days of the week that never count as business days. |
| Jurisdiction | The jurisdiction the calendar applies to. |
| Statutory holidays | The holiday dates excluded from business-day counting. |
How Calendars Drive Due Dates
Calendars feed all due-date math in AccessPoint:
- Request deadlines — a request type whose date calculation method is business days excludes weekends and holidays when computing the due date, using the calendar configured here.
- SLA targets — SLA targets are expressed in business days, so the same calendar governs how they are counted.
- Follow-up rules and audit response dates — a follow-up rule that counts working days, and the management response window of an audit, use the case type's calendar. When an assessment or audit type names none, AccessPoint uses the calendar of its jurisdiction (the one your access requests under the same law count on), else the one most of your request types count on, so public holidays such as Thanksgiving are skipped. Where there is none, Saturday and Sunday are off.
- Time zone — the organization's time zone decides which calendar day a request was received when its due date is counted.
Tips
- Jurisdiction Packs can seed calendars for your jurisdiction along with request types, statuses, and templates — import a pack first, then adjust the details as needed.
- Keep the statutory holiday list current: due-date math only excludes holidays that are recorded here.