Where access is heading.

The capabilities shaping the future of Canadian access and privacy — built natively on Microsoft 365, deployed in your tenant, and designed for every jurisdiction.

Horizons

Themes

2026

Edition

Recently delivered

AccessPoint has grown from an access-request tool into a full access, privacy, and responsible-AI platform. These capabilities have shipped and run in customer tenants today — release 2.5.0 added a public request portal with online payments, repository connectors, train mode, privacy audits, and case archiving.

Public request portal & reading room Online fee payments Repository connectors — GCdocs, OnBase, Laserfiche, Axon & more Train mode & guided learning Privacy audits & regulator reviews DPIA validation & regulator consultation Privacy program hub & discovery surveys Case archiving & preservation holds Follow-up rules & statutory waiting periods Accessible response packages 141 jurisdiction packs My Day & coordinator productivity Document review, redaction & exemptions Video & audio redaction New-from-email intake Microsoft 365 record capture (Teams, OneNote, Copilot) Document OCR & content search Requestor contacts & correspondence Complaints, appeals & allegation findings Breach & incident management Privacy & algorithmic impact assessments Privacy risk register, ROPA & vendor register Digital attestations Hash-chained audit ledger & case audit exports Report Studio dashboards & live tiles AI Assist — in your own tenant Ask AccessPoint — statute-aware case assistant 11-language localization

The three horizons

A directional view of where AccessPoint is investing next — what we're building now, what's coming through 2026, and what's on the horizon. Sequencing is indicative, not a commitment.

Now

Current focus

AccessPoint for Outlook

Triage requests and correspondence from the Outlook inbox
Log an email to the right case in one click, attachments intact
Send templated statutory notices without leaving Outlook
Open or create a case straight from a message

Expanding jurisdiction coverage

Delivered

Shipped: Additional Canadian, US, and international access packs — 141 jurisdictions covered across Canada, the United States, Europe, and the rest of the world, with every US pack in Spanish as well as English
Shipped: Health and private-sector privacy regimes — PHIPA, HIPAA, PIPEDA, the provincial health acts, Australia's Privacy Act and state health records acts, and New Zealand's Privacy Act and Biometric Processing Privacy Code
Shipped: Faster turnaround on new and amended statutes
Shipped: Effective-dated packs for regime transitions

Migration & onboarding toolkit

Shipped: Data import & export — bulk load of historical requests, assessments, incidents, complaints, requestors, risks, and vendors from a validated Excel workbook
Shipped: Document migration through your own storage, an error-report round-trip, and safe re-runs
Extract guides and importers for specific legacy ATIP/FOI systems
Shipped: Guided setup — a step-by-step Deploy to Azure form, SharePoint installation from the browser, and a Get started checklist for every role
Shipped: Train mode — a training copy of your organization with fictional cases, Guide me tours on the real screens, assigned training paths, and team exercises

Coming through 2026

Meetings & conversations as records

Delivered

Shipped: Teams meeting recordings and transcripts captured as records
Shipped: Chat and channel threads preserved with their context
Shipped: Retention and disposition applied like any other record
Shipped: Redaction across both transcript and media

Deep AI integration

Shipped: AI-assisted exemption reasoning at scale
Copilot declarative agent for natural-language case queries
Agentic drafting of response packages for coordinator review
Bring-your-own-model, in your own tenant

Plugins & connectors

Shipped: Repository connectors for records outside Microsoft 365, captured with a verified hash and a full chain of custody
Shipped: Network shares, GCdocs / OpenText Content Server, Hyland OnBase, Laserfiche, Axon Evidence, CMIS repositories, SQL databases, Azure Blob storage, and MCP search servers
Shipped: An open connector protocol and SDK, so you and your partners can build your own
Webhook and Power Automate triggers on AccessPoint events

Requestor self-service portal

Shipped: Public online intake with guided, accessible request forms — for requests, complaints, and privacy concerns
Shipped: Secure status tracking, replies, and messaging for requestors
Shipped: Direct, secure delivery of released packages, and a public reading room
Shipped: Online fee payment through your own payment provider
Identity verification through Microsoft Entra External ID

Later

The horizon

Intelligent process management

Shipped: Follow-up rules, statutory waiting periods, and personal reminders on every case
Predictive SLA-risk scoring with aging dashboards
Multi-coordinator collaboration and review routing
Teams-native cross-departmental consultation
Workload forecasting and staffing signals

Video & audio redaction

Delivered

Shipped: Detect and track faces and on-screen text in video, in your own tenant
Shipped: Mute, bleep, or distort spoken PII in audio
Shipped: Transcript-linked redaction that stays in sync
Shipped: Exemption citations carried through to the media file
Shipped: A keyboard-accessible media viewer, audio description, and faster releases of long recordings

Accessible-by-default releases

Delivered

Shipped: An accessible edition of each response package — every record rebuilt as a tagged PDF, with each redaction announced in place
Shipped: Tagged structure and reading order, with a person confirming reading order and text alternatives
Shipped: An accessibility check of every package before release, with optional PDF/UA validation in your own subscription
Shipped: Accessible formats — HTML, plain text, and Word — when the requestor asks for them