Where access is heading.

The capabilities shaping the future of Canadian access and privacy — built natively on Microsoft 365, deployed in your tenant, and designed for every jurisdiction.

Horizons

Themes

2026

Edition

Recently delivered

AccessPoint has grown from an access-request tool into a full access, privacy, and responsible-AI platform. These capabilities have shipped and run in customer tenants today.

72-jurisdiction configuration packs My Day & coordinator productivity Document review, redaction & exemptions New-from-email intake Microsoft 365 record capture (Teams, OneNote, Copilot) Document OCR & content search Requestor contacts & correspondence Complaints, appeals & allegation findings Breach & incident management Privacy & algorithmic impact assessments Privacy risk register, ROPA & vendor register Digital attestations Hash-chained audit ledger & case audit exports Report Studio dashboards & live tiles AI Assist — in your own tenant Ask AccessPoint — statute-aware case assistant 11-language localization

The three horizons

A directional view of where AccessPoint is investing next — what we're building now, what's coming through 2026, and what's on the horizon. Sequencing is indicative, not a commitment.

Now

Current focus

AccessPoint for Outlook

Triage requests and correspondence from the Outlook inbox
Log an email to the right case in one click, attachments intact
Send templated statutory notices without leaving Outlook
Open or create a case straight from a message

Expanding jurisdiction coverage

Additional Canadian, US, and international access packs
Health and private-sector privacy regimes
Faster turnaround on new and amended statutes
Effective-dated packs for regime transitions

Migration & onboarding toolkit

Importers from legacy ATIP systems and spreadsheets
Bulk load of historical requests, documents, and contacts
Guided tenant setup and configuration-pack selection
Field mapping with validation and a dry-run preview

Coming through 2026

Meetings & conversations as records

Teams meeting recordings and transcripts captured as records
Chat and channel threads preserved with their context
Retention and disposition applied like any other record
Redaction across both transcript and media

Deep AI integration

Copilot declarative agent for natural-language case queries
Agentic drafting of response packages for coordinator review
AI-assisted exemption reasoning at scale
Bring-your-own-model, in your own tenant

Plugins & connectors

Connector framework for custom repositories and line-of-business systems
Network shares, GCdocs / OpenText, case and records systems, databases
Webhook and Power Automate triggers on AccessPoint events
Extensible, so partners can build their own connectors

Requestor self-service portal

Public online intake with jurisdiction-aware forms
Secure status tracking and messaging for requestors
Direct, secure delivery of released packages
Identity verification through Microsoft Entra External ID

Later

The horizon

Intelligent process management

Predictive SLA-risk scoring with aging dashboards
Multi-coordinator collaboration and review routing
Teams-native cross-departmental consultation
Workload forecasting and staffing signals

Video & audio redaction

Redact faces and on-screen text in video records
Mute or mask spoken PII in audio
Transcript-linked redaction that stays in sync
Exemption citations carried through to the media file

Accessible-by-default releases

Auto-remediate released PDFs to WCAG / PDF-UA
Tagged structure, reading order, and alt text
An accessibility check before a package is finalized
Accessible formats alongside the standard release