How to do the Reviews and sign-off steps as a reviewer: open a review assigned to you on the Reviews tab and decide your step.

Last updated: October 20, 2026 by Steve

Get Started: Reviews for Reviewers

The Reviews and sign-off topic on My Day is shown to reviewers and senior officials. This page covers the two steps for a reviewer.

Open a review assigned to you

Select the Reviews tab in the top navigation. It gathers every step assigned to you across requests, assessments, incidents and complaints. Active steps are your turn to decide. Awaiting turn steps are shown for awareness. Click a card to open the record.

Decide a review step

  1. In the record's Review section, find your Active step and read any instructions the coordinator added.
  2. Click Approve to sign off. The review moves to the next step, or completes.
  3. Or click Request changes, enter a comment explaining what needs to change (it is required), and submit. This returns the record to the coordinator.

Every decision is timestamped and attributed for the audit trail. You see only your own step, not the coordinator's controls to assign, nudge or cancel.

Guide me, Practise and Mark complete

Each step in the Get started group on My Day has one main action and two icons.

  • Guide me (the training icon) highlights the real control on the real screen in at most four short steps. The control stays usable, Tab reaches it, and Escape closes the tour. Guide me never opens a case for you. See Guide me.
  • Practise appears on steps that have a training case. It opens train mode, where you work on fictional cases and nothing is sent, delivered or published. See Train mode.
  • ? opens this page. Mark complete ticks the step when you have already done it another way.

A step ticks itself when you do it for real. Practising in train mode ticks only the Practise steps. For the whole group, see Get Started.

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