Hosted AccessPoint
Access requests and your privacy program — requests, redaction, PIAs, breaches, complaints, audits and risks — run for you by Realizer. Sign in with your Microsoft account and start today, on your jurisdiction's rules.
Not on Microsoft 365? Any Microsoft account works, including one you make with your work email. By starting a trial, your organization accepts the Terms of Service for Hosted AccessPoint.
No Azure subscription to set up, nothing to install, no project plan. Most offices are working a real request within the hour.
Use your work account. You choose where your organization's data will be kept before you create anything.
Your law's request types, deadlines, exemptions, fees and letter templates load from one of more than 140 jurisdiction packs — a starting point built from public information about the legislation, not legal advice, which your legal counsel validates and adjusts.
A guided welcome walks each person through their first day, Lab mode gives them realistic training cases to practise on, and Continue where you left off picks up the demo you just tried.
Interactive demo
The same screens your trial opens on, running a fictional town’s caseload under your jurisdiction’s rules. No sign-up, nothing saved.
ATIP and FOI coordinators
Open a live request, find the personal information in its records and redact it with the exemption that applies — then see the page as the requestor will.
Redact a record (opens the demo in a new tab)Privacy officers and analysts
Answer a section of your jurisdiction's own PIA template, draw the data flow, score a risk and send it for sign-off.
Start a PIA (opens the demo in a new tab)IT and procurement
Ask a program area to search for records. The custodian gets clear instructions and never sees who asked.
Send a records search (opens the demo in a new tab)Rather look around on your own? Open the full demo — requests, releases, assessments, breaches, complaints, risks, audits and reports, in 11 languages. Or book a live walkthrough on your own records.
Start free, pay monthly or yearly, and never pay per user. Every plan includes your jurisdiction's pack, Lab mode, 11 languages and a full download of your data.
For very small offices.
$0
Free for good — no card
Access requests first, a few privacy assessments.
$79/month
or $790 a year
Full privacy program
A full privacy program.
$249/month
or $2,490 a year
Need higher volume?
from $6,990/year
Annual contract; the price varies with your organization’s size and the resources and services you need
An access office can't turn a request away because a software plan ran out. AccessPoint is built the same way.
A request that arrives when your allowance is used up is still recorded with its due date and its acknowledgement. Add a bundle in one click, or it waits for next month's allowance.
Anything outside your plan stays readable and exportable. Move down a plan, or let a trial end, and your records are all still there.
When the 30 days are up, choose a plan or carry on with Free. Nobody is locked out of their own records.
Download all of your organization's data at any time, on every plan. There's an audit trail you can trust, too: a tamper-evident ledger of what happened on every case.
Request types, deadlines with holidays and clock pauses, exemptions, fees and letter templates, from more than 140 packs — every Canadian province and territory and the federal government, every US state, the UK, the EU, Australia and New Zealand, and more.
Intake, acknowledgement, assignments to staff, records search and collection, redaction, consultations, fees, extensions, letters in your requestor's language, and numbered releases.
Never typed: every extension and clock pause is recalculated, and each date says how it was calculated.
Word, Excel, PDF, e-mail and images, each mark tagged to its exemption, with release packages that are checked so nothing redacted can leak.
PIAs, DPIAs, AIAs and threat-risk assessments from your jurisdiction's templates, with diagrams, risk scoring and sign-off by a senior official.
Practise on realistic training cases, free on every plan, with How we decide coaching beside the key decisions and learning paths for your jurisdiction.
English, French, German, Italian, Spanish, Dutch, Danish, Portuguese, Finnish, Swedish and Polish.
Invite everyone who works a case — coordinators, custodians, reviewers and senior officials. Users are never what you pay for.
What Realizer does with the service, in plain terms. The Terms of Service for Hosted AccessPoint and the privacy notice say it in full.
Cases, documents and everything the service stores stay in the Microsoft Azure region you choose at sign-up. Today that is Canada — Canada Central, with geo-redundant backups in Canada East — and more regions are planned.
Every organization's data is separated at every layer; nobody at another organization can reach it.
Encrypted in transit and at rest, behind Azure Front Door with a web application firewall.
Microsoft Defender for Storage scans every uploaded file for malware; a flagged file can't be opened, downloaded or released.
Your administrators invite your people, can limit sign-in to your own Microsoft organization, and set session limits.
AI Assist uses Azure OpenAI models provisioned in Canada. Microsoft may process some prompts and answers in its other Azure regions, so it stays off until your administrator allows it.
Built to WCAG 2.2 AA. Want everything inside your own Microsoft 365 and Azure tenant instead? That's AccessPoint for Microsoft 365 — the same product, deployed by your IT team.
Two editions of one product. Same features, same jurisdiction packs, same screens — the difference is who runs it and where your data lives.
| Question | Hosted AccessPoint | AccessPoint for Microsoft 365 |
|---|---|---|
| Who runs it | Realizer, in its own Microsoft Azure | Your IT team, in your own Microsoft 365 and Azure |
| Getting started | Sign up and start the same day | Deploy from Microsoft Marketplace into your own tenant |
| Where your data lives | Realizer's Azure, in the region you choose (Canada today; more planned) | Your own Azure subscription |
| Sign-in | Microsoft account sign-in; invite your colleagues | Your Microsoft 365 tenant, in SharePoint and Teams |
| Collecting records | Uploads and e-mail today; Microsoft 365 and records-system connectors are on the roadmap | Straight from SharePoint, OneDrive, Outlook and Teams, and from records systems through repository connectors |
| Priced by | Plan: Free, Essentials, Professional — or Enterprise by size | Covered population (employees), unlimited volume |
| Best for | Small and mid-sized offices, quick starts, no Azure | Larger and IT-led organizations: unlimited volume, everything in your own tenant |
| Moving later | Export your organization's data and import it into your own tenant when you're ready | The same import brings a hosted organization's cases, records and history in |
No. You sign in with a Microsoft account and Realizer runs the service. If you want AccessPoint inside your own tenant instead, that's the Microsoft 365 edition.
Yes. Both editions are the same product, and the export workbook from one is the import template of the other, so your requests, assessments, incidents, complaints and their documents carry across with their statuses and due dates. Start hosted now and move when your IT team is ready.
Nothing stops. New requests are still recorded with their due dates and wait; add a bundle in one click or wait for next month's allowance. There is never a surprise bill.
Yes, at any time from Settings → Subscription. Upgrades take effect at once; downgrades at the end of the period you paid for. Nothing you made is deleted — anything outside the new plan stays readable.
Yes. An administrator enters it in Settings → Subscription → Promotion code, and it applies from your next invoice. One discount applies at a time, so a new code replaces the current one after you confirm. A code meant for a first purchase only can't be used there.
Yes, yourself: Remove 100 GB in Settings → Subscription. It stays until the end of the period you paid for, and only goes if your files fit in the smaller allowance — nothing is ever deleted.
No. Enterprise starts at $6,990 a year (€5,990, £4,990): an annual contract, invoicing, a named contact and more volume than Professional. The price varies with your organization's size and the resources and services you need — talk to us.
Choose a plan, or carry on with the Free plan. Your records stay, readable and exportable — nobody is locked out.
No. Every plan includes unlimited members; you invite your colleagues, and your administrators decide who does what.
Yes. Sign up with your work account: AccessPoint shows the organizations of your Microsoft organization that you can ask to join, and their administrators decide.
Canadian dollars in Canada, US dollars in the United States, euros in the euro area and pounds in the UK — the same face value in Canadian and US dollars. Canadian organizations pay GST/HST on top.
Yes — a full download of your organization's data at any time, on every plan, Free included.
In the data region you choose when you sign up, in Realizer's own Microsoft Azure. Today that is Canada: Azure's Canada Central region, with geo-redundant backups in Canada East. More regions are planned.
No. AI Assist is an add-on, and it stays off until your administrator allows it. It uses Azure OpenAI models provisioned in Canada; Microsoft may process some prompts and answers in its other Azure regions, which is why the choice is yours. Text recognition, search and transcription are processed in Canada.
30 days free, no card, unlimited users. When the trial ends, choose a plan or carry on with Free.
By starting a trial, your organization accepts the Terms of Service for Hosted AccessPoint.
