Lifecycle & supported releases
How long each AccessPoint release is supported, how much notice you get before support ends, and the lifecycle of every server-side component the solution runs on.
Our commitments
- At least 30 months' notice before end of life. If Realizer ever ends support for AccessPoint, or for any server-side component it supplies, we will announce it at least 30 months before support ends — on this page, in the release notes, and in the administrator banner inside AccessPoint.
- Continuous updates. AccessPoint is updated regularly, and each release is supported until 12 months after the next release ships. Upgrading within 12 months of a new release keeps you supported for as long as AccessPoint is.
- The current release is always supported, and the one before it receives patches. Security fixes and other fixes ship in the current release, as a new release or a patch to it. From 2.5 on, the release before the current one also receives patches: while 2.6 is current, 2.5 receives fixes as 2.5.x patches.
- You choose when to upgrade. Realizer never pushes an update into your environment and never switches off a release. Every supported release upgrades in place, directly to the current one.
Released versions
| Release | Released | Status | Supported until |
|---|---|---|---|
| AccessPoint 2.6 | November 2026 | Current | 12 months after the next release |
| AccessPoint 2.5 | October 2026 | Receives patches | November 2027 |
| AccessPoint 2.1 | September 2026 | Superseded | October 2027 |
| AccessPoint 2.0 | July 2026 | Superseded | September 2027 |
The SharePoint web part, the Teams app and the server-side components share the release's version number and its lifecycle. What changed in each release, and what an upgrade asks of you, is in the release notes.
What "supported" means
For the current release, Realizer fixes security vulnerabilities and defects, answers support questions, and keeps the documentation current.
For the release before the current one (from 2.5 on), Realizer also fixes security vulnerabilities and defects, as patches to that release. You install a patch by its version number, since the update banner always offers the newest release, and each patch is announced in its release notes and, for a security fix, in a security advisory.
For an older superseded release that is still supported, Realizer answers support questions and helps you plan and run the upgrade. Fixes are delivered in a newer release, so upgrading is how that release receives them.
Once a release is out of support it keeps running, but it receives no fixes, and support is limited to helping you upgrade.
Server-side components and their lifecycle
| Component | Supplied by | Lifecycle |
|---|---|---|
| AccessPoint API, public request portal, document worker, media processing job, accessibility checker, and repository connectors | Realizer | This policy. The container images AccessPoint deploys include everything they need, and each release refreshes those components. |
| .NET runtime (.NET 10, a long-term support release) | Microsoft | The .NET support policy: .NET 10 is supported until November 2028. AccessPoint moves to the next long-term support release of .NET before then; a release still on .NET 10 is supported for no longer than .NET 10 is. |
| Azure App Service, Azure SQL Database, Azure Storage, Azure Container Apps, Azure Key Vault, Application Insights, Log Analytics, and the optional Azure AI services | Microsoft, in your own Azure subscription | The Microsoft Modern Lifecycle Policy: continuously updated services, supported as long as Microsoft offers them. |
| SharePoint Online, Microsoft Teams, Microsoft Entra ID | Microsoft, in your own Microsoft 365 tenant | The Microsoft Modern Lifecycle Policy. |
How you hear about a release or an end of support
- Inside AccessPoint — administrators see an update banner when a newer release is available, and announcements from Realizer, including end-of-support notices.
- Release notes — published with every release and patch, with its security changes and any action required before you upgrade.
- This page — updated on the day a release ships or an end-of-support date is set.
- Service status — outages and maintenance of the Realizer services AccessPoint relies on, and security advisories.
Last reviewed October 2026. Questions for your procurement file? Contact us — this page is also part of the procurement pack.