New Brunswick · RTIPPA

Access and privacy for New Brunswick public bodies, in one platform

AccessPoint manages Right to Information and Protection of Privacy Act requests for provincial and local public bodies — one act, no fees, bilingual, and running inside your own Microsoft 365 tenant.

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New Brunswick at a glance

Response deadline: 30 business days (s. 11)
Extensions: Up to an additional 30 business days (s. 11)
Application fee: None — no application or processing fees
Complaint fee: None — complaints to the Ombud are free
Oversight: Office of the Ombud — recommendations, not binding orders
Languages: English and French — New Brunswick is officially bilingual

Governing legislation

RTIPPA

Right to Information and Protection of Privacy Act, S.N.B. 2009, c. R-10.6

One act for both provincial and local public bodies — access to records and the protection of personal information

Official Languages Act

Official Languages Act, S.N.B. 2002, c. O-0.5

New Brunswick is officially bilingual — requests and responses are handled in English or French

PHIPAA

Personal Health Information Privacy and Access Act, S.N.B. 2009, c. P-7.05

Personal health information held by custodians — shipped as a separate New Brunswick configuration

Oversight

Office of the Ombud (New Brunswick)

Independent oversight on a recommendation model — the Ombud investigates access and privacy complaints and issues recommendations to the public body; unresolved matters may be taken to the Court of King's Bench.

Built for New Brunswick

One platform for the whole access-and-privacy mandate, pre-configured for this regime and running in your own Microsoft 365 tenant.

RTIPPA request lifecycle

Intake to disclosure on the 30-business-day clock, with section 11 extensions, the RTIPPA exemption catalogue for redaction, and records ready for the Ombud, all built on Microsoft 365.

No fees, by law

RTIPPA lets no one charge to file or process a request — there is nothing to invoice, estimate, or waive. AccessPoint drops the fee machinery and keeps the focus on delivering a complete answer on time.

One act, province and municipalities

RTIPPA covers provincial and local public bodies alike, so municipalities and other local bodies run on the same New Brunswick configuration as departments and agencies.

Privacy breach management

Contain a privacy breach, assess the risk of harm, and run a notification checklist for affected individuals and the Office of the Ombud, captured on the audit trail.

Ombud complaints

Track a complaint to the Office of the Ombud on New Brunswick's recommendation model — from investigation to the Ombud's recommendations and the public body's response and closure.

In your own New Brunswick tenant

Every request and record stays inside your own Microsoft 365 and Azure tenant — no third-party cloud, no cross-border transfers, no per-user fees.

New Brunswick's no-fee regime

New Brunswick charges nothing for access. AccessPoint keeps every free request on time.

RTIPPA is one of the few Canadian access laws with no application fee and no processing fees — requesters pay nothing, and public bodies cannot bill for search or preparation. That removes the lever other jurisdictions use to slow high-volume or complex requests, so the discipline has to come from process. AccessPoint runs the 30-business-day clock, the extension tests, the exemption analysis, and the Ombud trail — so a free request still gets a complete, defensible, on-time answer.

Nothing to invoice No application or processing fees anywhere under RTIPPA.

The clock still runs 30 business days, whether the request is free or not.

Ombud oversight Recommendations tracked to the public body's response.

Configured out of the box

Installing the ca-nb-rtippa configuration pack seeds your tenant with everything this regime needs — a starting point you can adjust, not a lock-in.

Related guide: FOI Workflow Quick Check

RTIPPA as the single legal-authority spine for provincial and local public bodies
New Brunswick statutory-holiday calendar and 30-business-day due-date rules
The RTIPPA exemption catalogue, colour-coded for redaction
Section 11 extension reasons with citations and limits
A no-fee configuration — no application or processing-fee calculators to run
Office of the Ombud complaint grounds and recommendation tracking
New Brunswick timeliness brackets and statistical-reporting templates
Bilingual (English/French) correspondence templates

New Brunswick Questions

Is New Brunswick really a no-fee regime?

Yes. Under RTIPPA there is no application fee and no charge to search for or prepare records, and complaints to the Ombud are free as well. AccessPoint ships without fee calculators for New Brunswick and focuses on answering each request within the statutory time.

Does one configuration cover municipalities too?

Yes. RTIPPA is a single act for both provincial and local public bodies, so municipalities and other local bodies run on the same New Brunswick configuration as departments and agencies.

How does Ombud oversight work in AccessPoint?

New Brunswick uses a recommendation model. AccessPoint's complaints module tracks a complaint to the Office of the Ombud through investigation, the Ombud's recommendations, and the public body's response, recording the outcome on an audit trail.

Where does New Brunswick data reside?

Entirely within your own Microsoft 365 and Azure tenant. Requests, documents, and audit history never leave your control — no third-party cloud and no cross-border data transfers.

Run RTIPPA in One Platform

Try AccessPoint free for 30 days, pre-configured for New Brunswick. No credit card required.

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