FOI workflow quick check.
Answer seven questions to get a candid pulse on where your FOI process stands today. This is not a full assessment — but it will surface where the friction is, and where there's the most room to improve.
Quick assessment
Pick one option for each question. Score yourself honestly — the value is in the diagnostic, not the number.
Document collection
Can your team search and pull documents directly from SharePoint and email into a single FOI case?
Departmental coordination
Can you easily see which departments have responded to a request and which are still outstanding?
Workflow visibility
Do you have a real-time view of every active request, its owner, and days remaining on the statutory clock?
Redaction consistency
Are redactions applied in a standardized, reviewable way across requests — with rationale captured?
Response packaging
Can your team produce a complete, defensible FOI response package without manual compilation?
Auditability
Can you demonstrate, on demand, how documents were collected and how disclosure decisions were made?
Records-in-place
Can your team work on FOI requests in their original systems — without copying records into a separate platform?
What your score means
Maturity bands. Most FOI teams sit somewhere in the middle, and that's fine — the question is which direction you're moving.
Reactive
Workflow leans heavily on manual coordination and ad-hoc document collection. Risk grows with request volume.
Maturing
Process has structure, but inefficiencies in collection, coordination, or visibility still create friction.
Mature
Workflow is relatively mature. Opportunities tend to be at the margins — consistency, automation, and reduced manual lift.