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Public records software that knows your state's law

California's 10-day determination, Texas Attorney General referrals, New York's 5-business-day acknowledgement, Washington's penalty exposure — computed from your statute, processed in your agency's own Microsoft 365 tenant, at a flat annual price.

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For a US state agency or local government body, AccessPoint runs public-records requests under your state's own statute — not a generic tracker with adjustable reminder dates. The California Public Records Act's 10-day determination and 14-day unusual-circumstances extension, the Texas Public Information Act's prompt-production standard and 10-business-day Attorney General referral, New York FOIL's 5-business-day acknowledgement, Washington's 5-business-day response duty, Florida's reasonable-time standard: each ships as a preloaded jurisdiction pack, 27 of them across the US among 106 total, with the exemption catalogues and fee rules to match. It all runs inside your agency's own Microsoft 365 tenant.

State public-records laws differ in kind, not just in length of deadline, and that's what generic tools miss. In Texas, withholding excepted information generally requires asking the Attorney General for a decision within 10 business days — miss the window and the information is presumed public. In California there is no administrative appeal at all; the Act is enforced by writ of mandate, with attorney's fees to a prevailing requester. Washington courts can award penalties of up to $100 per day for wrongful denial, and a New York denial runs through an agency-head appeal into an Article 78 proceeding. Software that treats these as interchangeable due dates leaves the agency to carry the legal structure in its head — and to defend itself in court from email threads.

The other difference is where the work happens. State and local government has broadly standardized on Microsoft 365, which means responsive records already live in SharePoint, Outlook, OneDrive, and Teams. AccessPoint collects them there, redacts in the browser with exemption tagging, and writes every action to a hash-chained audit ledger — with no vendor-hosted cloud holding your records, nothing new for your security team to assess, and flat annual pricing instead of per-seat SaaS fees.

What state and local agencies need from records-request software

Whatever you evaluate — including if it isn't AccessPoint — these are the capabilities that separate a request log from a system that stands behind the agency.

Your statute's actual clock Five business days to respond in Washington and to acknowledge in New York, ten days to a determination in California, prompt production with a 10-business-day certification in Texas. The math should be computed on the right calendar, not typed in.
The enforcement posture behind the clock AG rulings in Texas, writs of mandate and attorney's fees in California, Article 78 in New York, per-day penalties in Washington. The system should keep a record built for that scrutiny from day one.
Redaction carrying your state's exemptions Every severance should be tagged with its statutory authority from your state's own exemption catalogue, so the production ships with a defensible record rather than unexplained black boxes.
Collection from where records live If staff export from Outlook and SharePoint and re-upload into a vendor portal, every request pays that tax. Look for native collection from the Microsoft 365 environment your agency already runs.
No new vendor cloud to assess A records system that hosts your documents in a vendor's cloud adds a security review, a data-sharing question, and an ongoing dependency. A system that runs in your own tenant adds none of the three.
Pricing you can put in a budget Per-seat SaaS pricing punishes exactly the collaboration a records program needs. Flat, published, per-organization pricing keeps the whole agency in the system without a license conversation.

How AccessPoint serves US state and local agencies

A statute-aware platform in your own tenant — these are the load-bearing pieces.

27 US public-records packs

Federal FOIA and the Privacy Act, plus state packs including California, Texas, New York, Florida, Washington, Illinois, Pennsylvania, and more — each preloading deadlines, exemption catalogues, fee rules, and letter templates for that state's law.

Deadlines with their consequences

Statutory clocks computed on business-day calendars, extension and certification windows tracked against their legal basis, and reminders before a lapse becomes a constructive denial.

Redaction in the browser

A full redaction studio — find-and-redact across documents, exemption tagging from your state's catalogue with fall-backs, live patterns on newly arriving records, and optional AI-proposed redactions into a human review pipeline.

Records collected from Microsoft 365

Search SharePoint, OneDrive, and Outlook and add records straight to a request — plus Teams chats, OneNote, and calendars — and turn an email in the intake mailbox into a fully-formed request in one step.

A record that stands up in court

Every action lands on an append-only, hash-chained audit ledger with court-ready case exports — evidence for a writ, an Article 78 proceeding, or a penalty hearing, not a reconstruction from inboxes.

Flat pricing through the Microsoft marketplace

Flat annual pricing by organization size — USD $2,990, $7,990, or $14,990 — with no per-user fees, billed through the Microsoft commercial marketplace your procurement team already uses.

The structural difference

No vendor cloud. Nothing new to assess.

The records under review — personnel files, investigations, contracts — are among the most sensitive an agency holds. AccessPoint processes them inside your own Microsoft 365 and Azure environment, so adopting it doesn't mean sending your records to a new vendor's cloud or adding another system to your security team's assessment queue.

Tenant-resident by architecture The database, documents, and audit history live in your own tenant's Azure subscription, governed by your existing security stack.
Your identity, your controls Entra ID authentication, server-side role enforcement, and no vendor runtime access to your environment.
Predictable, published cost A flat annual license plus Azure hosting in your own tenant's subscription — typically around $175 per month — with a 30-day free trial to prove it out.

Go deeper

California — Public Records Act The 10-day determination, the 14-day extension, direct-cost copies, and writ-of-mandate readiness, preloaded. Texas — Public Information Act Prompt production, the 10-business-day certification, and mandatory Attorney General decisions, tracked end to end. New York — FOIL The 5-business-day acknowledgement, section 87(2) exemptions, agency appeals, and Article 78 readiness. Washington — Public Records Act The five-business-day response, the fullest-assistance duty, exemption logs, and penalty exposure under RCW 42.56. AccessPoint vs. GovQA The incumbent US records-request SaaS compared with running the work in your own tenant — including migration. Pricing Flat annual tiers with every feature in every tier, billed through the Microsoft commercial marketplace.

US State & Local Government Questions

What software do government agencies use to manage public records requests?
Most agencies use one of three things: shared spreadsheets and inboxes, a general case-management tool bent into shape, or a dedicated records-request SaaS such as GovQA that hosts requests and documents in the vendor's cloud, typically priced per seat. AccessPoint is the fourth option: a purpose-built records-request platform that runs inside the agency's own Microsoft 365 tenant, preconfigured for your state's statute, with flat per-organization pricing.

Does AccessPoint know our state's specific deadlines and exemptions?
If your state is among the 27 US public-records packs, yes — and the majors are. California's 10-day determination with the 14-day unusual-circumstances extension, Texas prompt production with the 10-business-day certification and AG referral, New York's 5-business-day acknowledgement, Washington's 5-business-day response, Florida's reasonable-time standard under Chapter 119 — each pack preloads the deadlines, exemption catalogue, fee rules, and letters, as a starting point your records officer can adjust.

Texas requires an Attorney General decision to withhold information — can AccessPoint track that?
Yes. Under the Texas Public Information Act, a governmental body that wants to withhold excepted information without a prior determination must request an Attorney General decision within 10 business days, and the ruling generally issues within 45 business days. The Texas pack tracks both windows, helps assemble the referral, and keeps the file moving to the ruling.

How is AccessPoint different from GovQA?
GovQA is Granicus's records-request SaaS: capable at request intake and tracking, hosted in the vendor's cloud, and focused on the request itself. AccessPoint runs the same lifecycle — intake, deadlines, collection, redaction with exemption tagging, production — inside your own Microsoft 365 and Azure tenant, so records never move to a third-party cloud, and it carries the privacy side of the office as well: assessments, breach management, and complaints on the same audit ledger. Pricing is flat per organization rather than per seat. The comparison page covers it tool by tool, including migration.

What does public records software cost with AccessPoint?
Flat annual pricing by organization size — USD $2,990, $7,990, or $14,990 — with every feature in every tier and no per-user fees, billed through the Microsoft commercial marketplace. Azure hosting runs in your own tenant's subscription, typically around $175 per month, paid to Microsoft at cost with no markup. There's a 30-day free trial, so you can prove it against live requests before spending anything.

Can we bring our existing request history into AccessPoint?
Yes. A guided Excel workbook — generated with your tenant's own type codes — imports historical requests with per-row validation and a fix-and-reupload error report, and legacy documents stage through your own storage with optional hash verification. Imported records arrive historical: no notifications fire, no deadlines recompute, and every record carries Imported provenance in the audit trail. A business-readable export of everything is always available, so you're never locked in.

Your State's Law. Your Agency's Tenant.

Try AccessPoint free for 30 days, pre-configured for your state. No credit card required.

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